Shipping & Returns
Our slow fashion garments are handcrafted in India and shipped to you from our warehouse in Tweed Heads, NSW via Australia Post.
We are a small team however we endeavour to process your order within 1-3 business days. You’ll receive a tracking number by email once your order ships.
| Delivery | Cost |
|---|---|
| Standard · 5–8 business days | ¥3,000 |
| Express · 3–5 business days | ¥4,500 |
| Orders over ¥35,000 | Free |
Please note that local customs may charge a small handling fee on delivery (typically ¥500–1,500 for clothing items). This is standard for international shipments to Japan.
You can find our full shipping policy here.
Love it or swap it — you have 30 days from shipment to return any piece for store credit — valid five years, on anything we make.
- Lodge your return through our Returns Portal — it takes about two minutes.
- Post your return with any tracked carrier, and keep your receipt until your credit lands.
- Pieces come back unworn and unwashed, with tags attached.
- Once your return arrives, we process it within 5 business days.
- Final sale pieces aren’t eligible. Faulty pieces are always made right.
You can find our full returns policy here.