Shipping & Returns
Our slow fashion garments are handcrafted in India and shipped to you from our warehouse in Tweed Heads, NSW via Australia Post.
We are a small team however we endeavour to process your order within 1-3 business days. You’ll receive a tracking number by email once your order ships.
| Delivery | Cost |
|---|---|
| Standard · 5–8 business days | ¥3,000 |
| Express · 3–5 business days | ¥4,500 |
| Orders over ¥35,000 | Free |
Please note that local customs may charge a small handling fee on delivery (typically ¥500–1,500 for clothing items). This is standard for international shipments to Japan.
You can find our full shipping policy here.
We want you to love your Daughters of India piece. If it's not quite right, we're happy to help — simply return within 30 days and we'll issue a Daughters of India Gift Card for the value of the product, excluding shipping and duties. Your credit is valid for 5 years and can be used on any piece, including new collections.
- Items must be returned in original condition — unworn, unwashed with tags attached, folded neatly in the Daughters of India tote bag provided.
- To lodge a return, visit our Returns Portal. Return shipping is arranged by you — we recommend using a trackable service such as Japan Post.
- Returns are processed within 5–7 business days. Store credit is issued as a Daughters of India Gift Card.
- Return shipping is the customer's responsibility.
- Final sale items are not eligible for returns or store credit.
You can find our full returns policy here.