Shipping & Returns
Our slow fashion garments are handcrafted in India and shipped to you from our warehouse in Tweed Heads, NSW via Australia Post.
We are a small team however we endeavour to process your order within 1-3 business days. You’ll receive a tracking number by email once your order ships.
| Delivery | Cost |
|---|---|
| Standard · 5–8 business days | ¥3,000 |
| Express · 3–5 business days | ¥4,500 |
| Orders over ¥35,000 | Free |
Please note that local customs may charge a small handling fee on delivery (typically ¥500–1,500 for clothing items). This is standard for international shipments to Japan.
You can find our full shipping policy here.
You have 30 days from shipment to return any piece for store credit — valid five years, on anything we make.
- Lodge your return through our Returns Portal — it takes about two minutes.
- Post your return with any tracked carrier, and keep your receipt until your credit lands.
- Pieces come back unworn and unwashed, with tags attached.
- Once your return arrives, we process it within 5 business days.
- Final sale pieces aren’t eligible. Faulty pieces are always made right.
You can find our full returns policy here.